Quality Commitment

ISO 9001:2008 specifies requirements for a Quality Management System where an organization needs to demonstrate its ability to consistently provide product that meets customer requirements and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system.

Benefits of implementing Quality Management:

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• Create a more efficient and effective operation

• Increase customer satisfaction and retention

• Improve employee motivation, awareness and morale

• Reduce waste and increases productivity

• Facilitating continual improvement

ISO 9001:2008
Certification Date: 16 July, 2010

Capability Maturity Model® Integration (CMMi®) is a process improvement approach that provides organizations with the essential elements of effective processes. This model mainly focuses on software processes. At this level processes are managed more proactively using an understanding of the interrelationships of the process activities and detailed measures of the process, its work products, and its services. 

Under this Maturity Level 5, Rudraya is working towards institutionalizing total 22 Process Areas which is inclusive of Level 3 Process areas.

1. CM - Configuration Management

2. MA - Measurement and Analysis

3. PMC - Project Monitoring and Control

4. PP - Project Planning

5. PQA - Process and Product Quality Assurance

6. REQM - Requirements Management

7. SAM - Supplier Agreement Management

8. DAR - Decision Analysis and Resolution

9. IPM - Integrated Project Management +IPPD

10. OPD - Organizational Process Definition +IPPD

11. OPF - Organizational Process Focus

12. OT - Organizational Training

13. PI - Product Integration

14. RD - Requirements Development

15. RSKM - Risk Management

16. TS - Technical Solution

17. VAL - Validation

18. VER - Verification

19. QPM - Quantitative Project Management

20. OPP - Organizational Process Performance

21. CAR - Causal Analysis and Resolution

22. OID - Organizational Innovation and Deployment

The benefits of implementing this maturity level: 

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• A defined set of organization standard process.

• Defined process architecture & interrelation between different Processes.

• Defined guideline, Procedure, templates for different process followed across organization.

• Select measures for organization process.

• Obtain Established Quantitative objective for Quality and Process performance.

• Clear mapping of business objective with Quality objective.

• Use of quantitative & statistical techniques for quantitative performance prediction through different prediction models.

• Use of prediction model for future prediction of critical process.

• Periodic review and understanding of current process performance for to avoid its negative impact.

• Obtain measurement Repository of historical data.

• Obtain baseline for different process.

• Have records for all common & special cause variation which impact project performance with detailed RCA to avoid future occurrence.

• Better technique to arrive on innovative proposal based on quantitative understanding of the common causes of variation inherent in processes.